Cancellation Policy & Deposits

These notes were written to give advice to maximise your treatment.

Clients wishing to cancel or change an appointment are requested to give at least 24 hours notice. If no notice is given the full cost of the treatment will be charged.

If a client does not arrive for their appointment, and no notice is given any future appointments will be subject to deposit or full payment.

Appointments over 45  minutes in length require a £30 deposit. This will be deducted from the bill on departure. This is transferable if 24 hours notice of cancellation or amendment is given.

Please arrive on time for your appointment, we reserve the right to amend your treatment due to time limitations if you are late.

The Spa environment is one of tranquillity and relaxation, please respect the peace and privacy of other clients. With this in mind children are not permitted in the spa area, and please put your mobile phone to silent. Thank you

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